Course curriculum
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1
CLINIC CULTURE
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2
COMPENSATION
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3
LEADERSHIP & COMMUNICATION
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4
MENTAL HEALTH
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5
RECRUITMENT
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6
STAFF HYGIENE
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7
VACATION
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8
BONUS
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How do you work with your team to improve clinic culture? A simple team-building event that can be done during the work day Getting to the next level of greatness in your clinic depends on this -
Use this proven negotiation tactic when staff asks for a ridiculous raise to get them to change How to do a wage review when expenses are rising sharply What to say if a physio wants a raise now? The unusual way to start a wage review conversation that actually works best 1 key question great clinics ask to not just survive but thrive during a recession? Two clinic owners roleplay a worse case scenario where a staff asks for a raise but you can't afford it How to respond when staff asks for a raise by email The no but yes script when an employee asks for a raise that doesn't deserve it The power of transparency - how to get clinicians to accept a lower salary without resistance What gets through to clinicians when you talk to them about compensation? A clever way to influence clinicians to choose your split over a higher offer -
A brilliant idea Avi uses to increase patient compliance The recession-proof mindset all great clinic owners have How to undo poor trust from a previous employer What to say to a senior staff who doesn't want to meet 1:1 with you Last week's community live call biggest takeaways How to prevent an uprising in your clinic when a staff member doesn't get the raise they want A big mistake clinic owners make when implementing a new process How Brian effectively uses retention bonuses to attract and keep high-quality admin staff -
When staff performance is inconsistent while still respecting mental health What do you say when enough is enough and you have to let someone with mental health issues go...without getting into hot water? -
The top 3 questions to ask to determine if this person is the right personality and fit for your admin position -
An elegant way to talk to staff about their bad body odor -
One vacation time policy you must have in place to avoid uncomfortable conversations How Soroush frames his vacation time policy to prevent too many from taking off at same time or angering his staff -
Quick content strategy to attract more patients on Instagram What should your revenue per square foot be in your clinic? When you should look at your P&L and why at this time?
Pricing options
Explain how different pricing options might be valuable to different segments of your audience.
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Free
Regular price
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$62.00
$47 USD payment